Shared Micromobility - Scooters

We checked in with the community about the shared micromobility pilot program

The Arvada City Council approved a micromobility pilot program on August 16, 2021, which allowed shared mobility devices (electric scooters, shared bicycles, e-bikes) to be used within the City.

The program launched with Bird as the initial vendor providing only electric scooters. The program could extend to other types of mobility devices in future iterations. After the program had been in place for six months, we asked the community in the summer of 2022 to tell us how the program is going.

Thank you for taking our survey and letting us know how things are going with electric scooters in the city!

Thank you to everyone who participated in our summer 2022 survey where we asked you how things are going with the shared micromobility pilot program - e-scooters in the city. The City team reviewed the survey responses, shared an analysis of the results with the Arvada City Council, offered recommendations and heard the Council's direction for action. You can watch their Nov. 14 presentation to the City Council(External link) to learn the key takeaways from the survey (presentation begins at 35:33). Some key findings from the survey were:

  • Scooter parking: Parking is a big frustration to residents. Nearly 80 percent of survey respondents agreed or strongly agreed that e-scooters are improperly parked.

  • Underage riders: Sightings of people believed to be under-age riders using e-scooters causes concern.

  • Rules and regulations: More Arvadans would be supportive of the pilot program if more regulations were in place to address issues.

We also gathered the following data about how the community is using shared e-scooters:

We will share next steps with you once the City team has incorporated the City Council’s feedback into the next steps of the program. For future updates on this project, we encourage you to visit the City website. Thank you again for taking our survey and letting us know how things are going with e-scooters in the city! 


 

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Shared Micromobility Pilot Feedback

This survey closed on August 22. Thank you for sharing your input with us!

Consultation has concluded.


 

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Shared Micromobility Pilot Project

Consultation has concluded.

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Speak Up Survey

The City Transportation team collected public feedback on the shared micrmobility pilot program in the summer of 2022. 

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Project Review

The Transportation team reviewed the feedback they received and determined key takeaways and recommendations to share with the Arvada City Council. 

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Arvada City Council Presentation

The Transportation team presented key takeaways and recommendations to the City Council in the Nov. 14, 2022 City Council meeting.

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Determine the Next Steps of the Program

The City Transportation team determines next steps of the project based on the direction of the City Council. 

Who's Listening

Transportation Team

Department of Public Works

City of Arvada

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Katie Patterson

Infrastructure Communications Manager

City of Arvada

Team member, Katie Patterson

 

Documents

Frequently Asked Questions

Shared micromobility refers to any small, human or electric-powered transportation solution such as bikes, e-bikes, scooters, e-scooters or any other small, lightweight vehicle that is being used as a shared resource between multiple users.

Systems usually allow point-to-point trips and the majority of companies provide a similar service model to the customer. Vehicles are distributed across a community and typically customers can use a smartphone to find and unlock a device, and pay for the trip using a mobile app.

Scooters and bicycle riders can use bicycle lanes, sidewalks and paved trails. Scooters and bikes are not allowed on the sidewalks in Olde Town.

Parking areas are designated in the pilot area. Riders are not permitted to park devices in areas that block sidewalks. The pilot program will include education on riding and parking etiquette. 

Yes, these devices can be operated on paved trails. 

The devices belong to private operators and some are personally owned by residents and visitors to the City of Arvada. 

The City of Arvada currently has a contract with Bird electric scooters.

The City Municipal Code allows e-scooters to travel up to 15 mph and e-bikes up to 20 mph in the street and on multi-use trails.

During the pilot project period, the city will allow up to two different companies to operate in the City. Each company will be allowed to offer a maximum of 200 devices that can be rented by the public. 

The program has launched with Bird as the initial vendor providing only scooters.

Riding micromobility devices or bicycles is not permitted on the sidewalks within Olde Town. The micromobility device’s electric assist will deactivate when the device is in the pedestrian area of Olde Town.

If you are physically capable of moving the mis-parked micro-mobility device to a proper location, please do so. Alternatively, you can call the company directly to request they remove it. 

 

Companies are required by the pilot program to remove the device within 4 hours of a report of mis-parking if the report is received between 6 a.m. and 6 p.m. Monday through Friday. At all other times, the device is required to be removed within 12 hours. If a device is not removed in this timeframe you can call the City or email the shared micromobility program directly at e-mobility@arvada.org(External link).

The SpeakUp feedback portion of this project has closed.  Please email e-mobility@arvada.org(External link) with additional feedback.